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Archive for the ‘vSocial launch’ Category

The Goodness of Artificial Milestones

Wednesday, April 29th, 2009

Sweet-n-low-front A friend of mine in startup-land had a really important meeting with a prospective investor, partner, customer (read: any and/or all of the above).

Knowing the one-shot nature of these things, he literally moved mountains in just a few days, achieving a transformational milestone for his fledgling, early-stage company.

How Did He Do It?

He re-framed his story and made it more crisp.  He zeroed in on the experience that he’s delivering to customers.

He took an earnest swag at better codifying the financial inputs and outputs of the specific type of business that he is pursuing (which, at the early stage is often the best that you can do).

What dazzled, though, was that he did a live demo that showed that this stuff actually works, including a couple of “AHA” moments that spotlighted how it would delight customers.

As a result, he passed the sniff test with a choice mix of “steak” and “sizzle.”

Looked at from on high, the event of a big meeting had resulted in a whole bunch of things coming together simultaneously and equally important, very rapidly; all in the name of a great cause (securing a great and game-changing partnership).

That’s a snapshot of the power of coalescing around an “artificial” milestone.

What’s An Artificial Milestone?

An artificial milestone, unlike a schedule-driven milestone, uses an external event as the driver for an orchestrated sprint by the team to reach a specific plateau.

Because the milestone is driven towards a specific target audience within a fairly short time frame, it tends to force a team to simultaneously: re-think the definition of the situation; look at the problem holistically; and (equally important), functionally collapse the traditional boundaries between sales, marketing, development and operations (at least until the event milestone is reached).

In other words, it’s a great driver of out-of-the-box thinking that is nonetheless highly targeted at achieving a specific outcome.

With that as a backdrop, consider leveraging the following artificial milestones, which are jam-packed with affirmational and transformational goodness potential:

    1. Meeting with a key strategic business prospect, like a sales channel, technology partner or a conduit into an existing installed customer base
    2. Pitching a specific customer (or type of customer) why they should embrace your product or service
    3. Presenting to an investor and showing them a compelling reason to invest
    4. Selling your vision/strategy to a “reach” hire (i.e., an “A” player whose signing on would signify that you have reached the next level)
    5. Doing a marketing or training seminar with your constituency base (customers, VARs, ISVs)
    6. Exhibiting or presenting at a trade show or other industry event

      Finish-line Action Item: Really ponder, then document, your answer to the following; If you fully concentrated your efforts in a relatively short sprint based upon one of the above-referenced artificial milestones, what might your outcome look like at the finish line?

      Related Posts:

      1. Innovation, Inevitability and Why R&D is So Hard
      2. The Pitchman: Must Read for “Product Nuts”
      3. Metrics of Success: You can’t improve what you don’t measure
      4. The Paradox of Developing New Products and Services
      5. Product Sanity Check: Vitamin, Aspirin or Penicillin?

      iPhones, App Stores and Ecosystems

      Monday, March 16th, 2009

      Pipe-wrench-1 According to the prognosticators, Google Android is “destined” to overtake the iPhone by 2012, and Palm Pre, which hasn’t even shipped yet, is already being touted as a “compelling alternative” to iPhone.

      Plus, now that Apple’s App Store is nearing a $1B business pace just nine months after launching, the competition (Google, Palm, RIM, Microsoft, Nokia) is so totally getting themselves one of them App Store “thingys.”

      But can the competition outflank Apple, and what is an App Store anyway?

      Let’s start with what it is not.  An App Store is not simply an e-wallet or marketplace that you bolt on to your (pick one):

      1. Hardware device business;
      2. Open source smartphone software play;
      3. Next generation mobile service provider.

      Sure, it includes elements of the above, but fundamentally, a cash register ringing App Store is the manifestation, not the root cause, of having built a thriving developer platform and “ecosystem.”

      So what is the root cause?  Number one, is having a good toolset (known as a software developers kit, or SDK) that is compelling to developers.  Why is this integral?  Because it’s the developers who ultimately make or break a platform by embracing it (or not).

      If your eyes are glazing over, it’s understandable, but know this: executing a tools and ecosystem initiative is REALLY hard because there are a lot of pieces that have to go right for the platform to take root.  But when you get it right, it’s a game changer.

      In fact, it is unarguably one of the top 2-3 reasons that Microsoft became the PC gorilla in the desktop computing wars.  They built a thriving developer ecosystem, and Apple didn’t (or at least not on a par with Microsoft).

      In the mobile realm, this implies a platform that is synchronized across hardware, software and service layers. This synchronization is necessary to deliver a superior user experience, which is what consumers now expect post iPhone (I cover this topic in more detail in my guest post for GigaOM, ‘Android vs. iPhone: Why Openness Might Not Be Best’).

      As a result, for the competition, who may only control one or two of these pieces (e.g., hardware and system software but not the actual mobile service, or in the case of Android, software only), the reality is that this means that they will be solving a different problem than Apple’s end-to-end solution, which integrates these disparate layers and then makes them extensible and programmable via the iPhone SDK.

      And let’s be clear, regardless of the metric that you choose to measure Apple’s success in this realm (developers, downloads, dollars, margins or consumer engagement), the platform engine and ecosystem is unquestionably humming on all cylinders.

      Beyond the $1B business momentum for App Store; AND beyond the fact that iPhone has already emerged as the number two smartphone maker (behind only Nokia/Symbian, whose market position is at best, tenuous); AND beyond the fact that the device unit numbers don’t even include iPod touches (which run virtually the identical software, sans the phone); AND beyond the fact that there are over 25,000 applications available right now on iPhone/iPod touch (yielding over 500 million downloads to date), there is one “unfair advantage” I haven’t even mentioned.

      That is the iTunes media/content piece of Apple’s strategy, which no one else offers, which in itself is over 65M users strong, which has made Apple the number one seller of music on the planet (larger than Wal-Mart) and which integrates into the same user experience, workflow and marketplace function set as App Store.

      So, as a developer, who can ride on top of the iTunes media freight train; write applications that reach into one device and device software form-factor across all global carriers that sell the iPhone; and reach the carrier-free segment vis-à-vis the iPod touch, that is a lot of leverage to build upon.

      Picture-18 Two parting thoughts. One is that the bar (for the competition) is about to get even higher, as on Tuesday, March 17 Apple will be holding a developer event to preview the 3.0 version of iPhone software.

      Will it provide visibility into the next hardware refresh of the iPhone and iPod touch?  Will it be the point when they introduce new form factors of devices powered by the platform, such as a tablet/netbook sized iPod Touch HD?  Perhaps it’s the moment, when they will begin supercharging Apple TV with the iPhone’s platform and ecosystem goodness.

      Apple_touchbook Or maybe, it’s something entirely different.  What if Apple decided to reinvent the digital camera as a smart, connected, programmable device?  It would certainly sync up with some of the features they have recently baked into iLife, such as facial recognition and geocoding of photos.

      Finally, when you listen to the analysts prognosticating the good, bad and ugly of Apple as an investment, keep in the back of your mind that the financial market really hasn’t a clue on the economic and competitive impact of the App Store.  When they finally figure that one out, I expect Apple’s stock to see a positive pop.

      The bigger deal is that I don’t believe that most of the competition really has a firm grasp on what App Store means from a platform perspective.

      Now, that’s a story that is yet to be written.

      Related Posts:

      1. iPhone 2.0: What it Means to be Mobile
      2. 65 Million Reasons to be bullish on Apple
      3. Apple’s Mobile Gaming Gold Rush
      4. Guest Post for GigaOM - Android vs. iPhone: Why Openness May Not Be Best
      5. Mobility Lives! The iPhone SDK Looks Awesome

      vSocial launches Hallmark “Daddy of all Dance-Offs”

      Monday, May 12th, 2008

      We launched live the Hallmark “Daddy of all Dance-Offs” campaign today at 6AM. We are hosting the entire site except three direct links into Hallmark’s site -  find a store – Hear Cards with Sound and new Recordable Cards with Music.  http://www.hallmark.com/movedad

      Brent

      Dad\'s get jiggy!

       

      Steve adds:

      Hallmark’s agency, Kicking Cow, is responsible for this forward thinking social media strategy.  While other agencies are just now cracking open the books, Kicking Cow is racing ahead. 

      vSocial has done a few campaigns like this for Kicking Cow, they’ve seen firsthand the impressive ROI our platform has allowed them to deliver to customers and they want more.  Look for more forward thinking from Kicking Cow in the future.